Privacy Policy

Effective Date: February 4, 2026
Last Updated: February 4, 2026
Your Privacy Matters: This Privacy Policy explains how IntraZero collects, uses, and protects your personal information. By using our services, you agree to the practices described in this policy.

1. Introduction

IntraZero ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Customer Relationship Management (CRM) platform and related services.

This policy applies to all users of our services, including administrators, staff members, and any other individuals who access our platform. By using IntraZero, you consent to the data practices described in this policy.

2. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our services.

2.1 Information You Provide

Category Examples Purpose
Account Information Name, email address, phone number, job title, department Account creation, communication, user identification
Business Information Company name, business address, tax identification number Business operations, billing, compliance
Customer Data Contact details, communication history, purchase history, preferences CRM functionality, customer service, analytics
Financial Information Payment details, billing address, transaction records Payment processing, invoicing, financial reporting
Communications Emails, messages, notes, comments Communication tracking, customer relationship management
Documents and Files Uploads, attachments, images, contracts Document management, record keeping

2.2 Information Collected Automatically

When you access and use our services, we automatically collect certain information:

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision and Improvement

3.2 Communication

3.3 Security and Compliance

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our platform, processing payments, and delivering services:

4.2 Legal Requirements

We may disclose your information when required by law:

4.3 Business Transfers

In the event of a merger, acquisition, or sale of IntraZero, your information may be transferred as part of that transaction. We will notify you via email or prominent notice before your information becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit permission to do so.

5. Data Security

IntraZero implements comprehensive security measures to protect your data:

5.1 Technical Safeguards

5.2 Organizational Measures

5.3 Your Responsibilities

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account termination:

You may request deletion of your data at any time by contacting our support team.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

You have the right to access the personal information we hold about you and request a copy in a portable format. You can export your data at any time from your account settings.

7.2 Correction

You have the right to request correction of inaccurate or incomplete personal information. You can update your profile information directly through your account.

7.3 Deletion

You have the right to request deletion of your personal information. Upon verification, we will delete your data within 30 days, except where retention is required by law.

7.4 Restriction

You have the right to request restriction of processing your personal information in certain circumstances.

7.5 Objection

You have the right to object to processing of your personal information for direct marketing purposes.

7.6 Withdrawal of Consent

Where processing is based on consent, you have the right to withdraw that consent at any time.

7.7 Exercising Your Rights

To exercise any of these rights, please contact our Data Protection Officer using the information provided at the end of this policy. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

IntraZero uses cookies and similar technologies to enhance your experience:

Type Purpose Duration
Essential Cookies Authentication, security, session management Session
Functional Cookies Language preferences, UI customization 12 months
Analytics Cookies Performance monitoring, usage statistics 24 months
Marketing Cookies Personalized advertisements, campaign tracking 12 months

You can control cookies through your browser settings. Note that disabling certain cookies may impact the functionality of our services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

IntraZero ensures that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

10. Children's Privacy

IntraZero is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. Third-Party Links

Our services may contain links to third-party websites, applications, or services that are not operated by us. If you click on a third-party link, you will be directed to that party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by:

We encourage you to review this Privacy Policy periodically for any changes.

13. Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Contact Information

Data Protection Officer

Email: [email protected]

Phone: +201110511128

Address: Office 703 & 704, Floor 7, Entrance C, B Square, El Nasr Road, Nasr City, Cairo, Egypt

Business Hours: Sunday - Thursday, 9:00 AM - 6:00 PM (Cai)

14. Complaint Process

If you have a complaint about how we handle your personal information, please contact us first. You also have the right to lodge a complaint with a supervisory authority in your country of residence.

© 2026 IntraZero. All rights reserved.
Last updated: February 4, 2026